Customer support
When your PeopleFluent solution goes live, we stay with you.
Our support teams make sure it’s working properly and that you’re getting the results you need.
Exceptional Support: 93% CSAT
Our goal is to provide an exceptional customer experience across every touchpoint. Customer satisfaction is a critical metric to ensure we are delivering on that goal. We are proud that our customer satisfaction (CSAT) scores for support exceed 93%.
Enterprise account management and on-call technical support
With representatives on three continents and an extensive network of partners, your account management team and global on-call technical support team are always available to help you get the most value from your PeopleFluent solutions.
Hallmarks of PeopleFluent Customer Support
- World-class account management
- Effective triage of your request for troubleshooting or enhancement
- Follow-through to resolution
